DialHRM

Last updated 15 October 2026

Set up the front-desk kiosk

A phone or tablet at your front desk becomes the punch machine. You pair it with your company once; after that each person taps their name and types the PIN that DialHRM shows on their own phone. It takes about ten minutes.

What you need

  • A phone or tablet for the desk — Android, iPhone or iPad, with internet, kept on charge.
  • Your company code and pairing PIN — the owner finds both in DialHRM under Settings → Attendance → Kiosk. No Kiosk there? Your plan does not include it yet; write to us.
  • DialHRM on each person's own phone. The kiosk asks for a 4-digit PIN that the person's phone shows and that changes every minute — that is what stops one person marking attendance for another. A person without a smartphone cannot use the kiosk yet.

Five steps

  1. Keep a phone or tablet at the front desk. Any spare Android phone, iPhone or tablet with internet. Keep it on charge where your staff come in.
  2. Open the kiosk on it. In Chrome or Safari, open www.dialhrm.com/kiosk and add it to the home screen, so it opens like an app. On Android you can install the Kiosk app instead (Settings → Company → Mobile apps).
  3. Pair it with your company — once. Type your company code and the pairing PIN — both are in Settings → Attendance → Kiosk; the first time, tap "Generate Pairing PIN" there. Name the device "Front desk" and tap Pair Device. It stays paired.
  4. Everyone signs in on their own phone. Add your staff under People → Users. Each person signs in to DialHRM on their own phone and stays signed in. Their 4-digit kiosk PIN is on their home screen; it changes every minute, so nobody can mark attendance for someone else.
  5. Coming in and going home. At the kiosk: tap your name, type the PIN your phone shows, and smile if photos are on. The same when leaving.

The kiosk page is www.dialhrm.com/kiosk. Open it on the desk's phone or tablet, not on your own.

When something goes wrong

Someone forgot their phone, or it is switched off

They cannot read their PIN, so they cannot punch at the kiosk that day. The owner or an admin records the time for them on the Overrides page (in the menu, under Time & leave), if your plan includes it. If they punched in but not out, they can ask for the missing time from their own phone afterwards.

"Employee has no PIN set up"

That person has not signed in yet. Once they sign in on their own phone, their PIN appears on their home screen and the kiosk takes it.

"Invalid PIN"

The PIN changes every minute. Type the one the phone shows now; the kiosk also accepts the one from the minute before.

The internet drops

The kiosk stays paired and tries again every 30 seconds by itself. Punches need the internet, so wait for it to come back.

A new phone or tablet for the desk

Pair it the same way. If an old device is lost or stolen, make a new pairing PIN (Settings → Attendance → Kiosk) and write to us to switch the old one off. It cannot mark anyone without their own phone's PIN.

Still stuck?

Write to office@creativedial.in with your company code, and we will help you set it up.